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There is a charge on my checking acct from this company I never heard of this com.until I seen two attempts on my checking acct.

Preferred solution: None.

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GRSupport

Sorry for any confusion! Gumroad handles payments from a wide variety of online sellers, and due to the nature of our current relationship with banking partners, our name shows up on credit card statements rather than a more descriptive charge.

We can take a look and give you more information about the charge (and instantly refund it if it turns out to be incorrect). First โ€” you may be able to look up the product you were charged for yourself. If you check the statement description, you'll see it looks something like (next to the amount): GUM.CO/_____ โ€” this is a URL you can visit, which will have information about what you bought. If that doesn't work, you may be able to locate the charge yourself using your email and last 4 digits of your card: https://gumroad.com/charge If you can't find the charge there, we need a bit more information to find the exact charge.

If the charge was on your credit card, can you please provide: - The last 4 digits of the card - The expiration date - The card type (e.g. MasterCard/Visa/American Express) - The charge amount If the charge was on your PayPal account, the URL of the product is on your PayPal receipt. If you want us to look it up, please provide us with: - The email address connected to your PayPal account or the invoice ID If you go to PayPal's statement regarding this charge and see an *Invoice ID* with something that looks like this: ZvUKFOVCH9fwLiHzE3AHpg== A string of letters and numbers followed by two "="s Then you'll need to copy and paste that Invoice ID (including the ='s) in your reply to this email.

This will help us locate the charge and get an answer (or refund) to you as soon as possible. Thanks for your patience and understanding!

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