Gumroad Reviews

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Gumroad - Refund
Gumroad - Refund
Gumroad - Refund
Gumroad never sent me my course but took the money out of my bank account and I never received the email information to access that course
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2 comments
#2070348

that is not a gumroad issue that is a YOU issue because you didn't go in to the content after purchasing it lol.

#1930436

This article might help: https://customers.gumroad.com/article/199-how-do-i-access-my-purchase But if you want personal assistance finding your download link, I would email support@gumroad.com

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ID
#2192712 Review #2192712 is a subjective opinion of poster.
Cons
  • Customer service
Loss
$97
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Resolved: Transaction

Update by user Sep 15, 2021

Company fixed the issue and I have been provided with product replacement.

Original review posted by user Sep 15, 2021
hi my friend gifted me an avi she bought it and then after paying for it with her paypay it said error she was not charged but then still took the money out of her bank so it took the money i have not recived the email and she has no emails either so im not sure whats happened but i havent recived my avi and she has had the money taken out of her account

User's recommendation: 9GYkRoi2.

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Resolved
ID
#2872578 Review #2872578 is a subjective opinion of poster.
Loss
$60

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Can’t create username

It keep saying username must be lowercase. I put lowercase I keep getting the same error message. For whatever reason I cant create a username
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ID
#2781231 Review #2781231 is a subjective opinion of poster.
Preferred solution
To upload my stuff

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Srill waiting for a copy of a kid by the side of the road ordered july1.

Gumroad - Srill waiting for a copy of a kid by the side of the road ordered july1.
I did not receive the product. Vague explanations that explained nothing only I will be notified when the product ships. No information as to when that may be. Kinda ridiculous . Would love to read this book beginning to wonder if it exists. Hopefully this will create some feedback.

User's recommendation: Be careful with this one.

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ID
#2745186 Review #2745186 is a subjective opinion of poster.
Cons
  • Took my money
  • No merchandise has been delivered
Loss
$25
Preferred solution
Deliver product or service ordered
New Reviewer

Wrong number for customer support

Gumroad - Wrong number for customer support
Gumroad - Wrong number for customer support
I can not access my course that I purchased I am trying to sign in for the first time. I would like to get access today as soon as possible.
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ID
#2724079 Review #2724079 is a subjective opinion of poster.
Preferred solution
Access to my course

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Verified Reviewer
New Reviewer

Billing

This website Gumshoe.com has erroneously charged my credit card! This is a fraudulent charge which I will pursue with the internet police

User's recommendation: Do not visit this website as their phone has already been disconnected.

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ID
#2602569 Review #2602569 is a subjective opinion of poster.
Cons
  • Fraudulent charges
Loss
$60
Preferred solution
Full refund
New Reviewer

Dont recognize this charge

I dont know where this charge came from, tried calling but the number is not working. How do i resolve?
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ID
#2574185 Review #2574185 is a subjective opinion of poster.
Loss
$39
Preferred solution
Full refund

Did not receive book

Ordered book May 8 and still did not receive it. When will it be delivered? I cannot reach anyone to ask about this . If I want to inquire I need to pay for the inquiry. I am very disappointed with this service .
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ID
#2574050 Review #2574050 is a subjective opinion of poster.
Location
Milton, Ontario

I have not received my order which was placed in Nov.

SadAngryDeadSarcasticWtfAngryI still have not received this order. I just want my order. Anything you can do to help will be greatly appreciated. I think 6 months is long enough to wait.

User's recommendation: Dont be afraid to order. The book is worth having.

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ID
#2568488 Review #2568488 is a subjective opinion of poster.
Location
Acworth, Georgia
New Reviewer

No help at all

I have gone through all the steps and no help from your customer service Aaaaaaaaaaaaaaaaaaaaaaaaaasaaaaasassssassaaas

User's recommendation: Don’t get Gumroad.

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ID
#2558870 Review #2558870 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

It wouldn't let me log in

I have an account and it will not let me log in. I changed my password and still unable to login. Aasassaaaàaaaaaaaaaaaaaaaaaaaaaaaaaaasassssassaaaaaaaaaaaaasssaasssssss
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ID
#2558862 Review #2558862 is a subjective opinion of poster.
Location
Houston, Texas
Service
Gumroad Membership
Pros
  • Easy to deliver and buy
  • Plans
Cons
  • Unreasonable service
Loss
$25
Preferred solution
Be able to login
New Reviewer

Cant make purchase

Not able to make purchase, it's asking to contact with gum road, stating contact gum road, charge had been decline

User's recommendation: Not recommend.

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ID
#2551132 Review #2551132 is a subjective opinion of poster.

To find out how to make multiple purchases

Hello Yes I do have a few things to share. I ordered the 2nd book as soon as it was available and it did take a bit of time but it was sent.....the post office lost it. I contacted u and it took quite awhile but I received 2 books (2 coppies of kid by the side of the road), contacted u again it took forever but I finally got 2 more books ( kid by the side of the road). I am now the proud owner of 1 ebook and 4 copies of kid by the side of the road. WHY???? Steph Piller
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ID
#2550837 Review #2550837 is a subjective opinion of poster.
Location
Neenah, Wisconsin

Fraudulent charge on my credit card

Some crook made a charge on my account. References are as follows: GUM CO CC FFEABYSAW GUM CO CC JBJBERYL Who / what the *** are these? I want to know who made these charges, and I am starting a criminal investigation into your company.
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ID
#2545570 Review #2545570 is a subjective opinion of poster.
Location
Elkridge, Maryland
New Reviewer

Bought a course and can't access it

Cant access course on Gumroad nor can I reach anyone at Gumroad.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
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ID
#2538787 Review #2538787 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Payment failure while buying

I wanted to buy a tutorial from Tim Bergholz. So I tried paying for it through a debit card from an Indian Bank but its not going through. So could you help me with the payment.
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ID
#2531120 Review #2531120 is a subjective opinion of poster.
Preferred solution
Help in buying a tutorial

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