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1 comment

I have never used this website at all, and quite frankly do not know how my credit card information is on here.. only to find out a few days ago that I have been charged 36$ for a yearly membership for the past two years knowing absolutely nothing about this.

I demand a refund.

Not to mention receiving no warning of my card about to get charged in a recurring fashion, I HAVE NOT USED THIS WEBSITE!!! I was charged 72$ without even knowing I was charged and I have never used the website.

User's recommendation: Don't put in any credit card info.

Monetary Loss: $72.

Preferred solution: Full refund.

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Sorry for any confusion! Gumroad handles payments from a wide variety of online sellers, and due to the nature of our current relationship with banking partners, our name shows up on credit card statements rather than a more descriptive charge.

We can take a look and give you more information about the charge (and instantly refund it if it turns out to be incorrect). Please email for direct help, rather than posting on PissedConsumers about us :-) Also — you may be able to look up the product you were charged for yourself.

If you check the statement description, you'll see it looks something like (next to the amount): GUM.CO/_____ — this is a URL you can visit, which will have information about what you bought. Thanks for your patience and understanding!

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