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Advertised vs Delivered
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1 comment

This is by far the worst company I’ve used. They have a poor buggy system and lack of communication from their support team.

It’s unfair on their suppliers and customers.

I’ve received no reply back from my emails, and received no products to which I’ve purchased. Luckily the content provided is highly regarded and he’s helping me out with the situation, but his hands are tied to an extent.

Product or Service Mentioned: Gumroad Customer Care.

Reason of review: Poor customer service.

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There is no reason for this review to exist.

1) There are no details as to what contact address was emailed

2) We have multiple support lines

3) The customer IS BEING HELPED by a Gumroad user, which is how our Web site works.

You most likely mistyped your email address at checkout. User error is not a reason for panning us on a site like this.

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