Not resolved
2.5
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Value for money
Warranty
Website
1 comment

This is by far the worst company I’ve used.They have a poor buggy system and lack of communication from their support team.

It’s unfair on their suppliers and customers.

I’ve received no reply back from my emails, and received no products to which I’ve purchased.Luckily the content provided is highly regarded and he’s helping me out with the situation, but his hands are tied to an extent.

Review about: Gumroad Customer Care.

Reason of review: Poor customer service.

Comments

Terms of Service
Post Comment
Cancel
gumroadhelp
#1425950

There is no reason for this review to exist.

1) There are no details as to what contact address was emailed

2) We have multiple support lines

3) The customer IS BEING HELPED by a Gumroad user, which is how our Web site works.

You most likely mistyped your email address at checkout.User error is not a reason for panning us on a site like this.

You May Also Like