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INTERNET ECOMMERCE FRAUD SCAM GUMROAD

Gumroad is a scam! I had a ecommerce site with files to download. 3 weeks in i found out from a angry client of mine that she bought one of my products, but did not get the download but she was charged! I did not have any email telling me about the purchase and the purchase fee WAS NOT AT MY PAYPAL account at all. I sell on EBAY and my fees from purchasing products is right on time at paypal with a email about my purchase. DO NOT USE GUMROAD. This is what the email 3 weeks after the purchase looked like:

A SALE HAS BEEN DISPUTED A customer of yours (XXXXX@gmail.com) has disputed their purchase of XXX for $135. We have deducted the amount from your balance, and are looking into it for you.

Sometimes, a customer will dispute a charge with their bank because they don't recognize "Gumroad" on their credit card transaction. We have contacted the customer about this, and have asked them to contact you (if they have a legitimate issue) or their bank (to cancel the dispute).

We fight every dispute. Feel free to send us additional information we can use to fight the dispute; if we succeed, you will automatically be re-credited the full amount. This process takes up to 75 days.

You'll get another notification once we have won the dispute. If you haven't received that notification, we have not yet won this dispute.

Best,

The Gumroad Team.

Gumroad, Inc., 548 Market St, San Francisco, CA 94104-5401, USA

I FOUND A WHOLE LOT OF OTHERS, THAT HAS BEEN A VICTIM OF THIS SITE ALSO. BE WARNED DO NOT USE IT.I AM A REAL PERSON WITH 2 ONLINE STORES- @cindergaga Instagram

Product or Service Mentioned: Gumroad Account.

Reason of review: Problems with payment.

Monetary Loss: $135.

Preferred solution: Full refund.

Gumroad Cons: Fraudlent behaviour.

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Anonymous
#1671772

i'm trying to buy a product on gumroad and it's like pulling teeth on just getting in contact with the vender. i always do my DO diligence before sending anything online . gumroad is not worthy and i got a 2 rating on them out of 10.

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