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I purchased an item, did not receive the item, a chicken coop plan, PDF, by email, and was told to contact Gumroad. The MorningChores shop said that maybe I provided an incorrect email address for them to email the plan.

I requested that they send me the plan again, however, it is unlikely that I provided an incorrect email address; or how can they contact me, and why did they email me a receipt? I was unable to contact Gumroad.

Hence, I am dealing with Paypal for action. Description Unit price Qty Amount You bought https://gumroad.com/l/11x6 $19.00 USD 1 $19.00 USD Subtotal $19.00 USD Total $19.00 USD Payment $19.00 USD Payment sent to paypal@gumroad.com

Review about: Morningchores Shipping Service.

Reason of review: Did not receive the product.

Monetary Loss: $19.

Preferred solution: Deliver product or service ordered.

I didn't like: Will avoid this site for any future purchases.

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gumroadhelp
#1422541

I honestly don't understand why this had to come to this. We have a Facebook page, a Twitter account, a contact form on our site, and all receipts come from our support@gumroad.com email address.

You most likely mistyped your email address at checkout. Simple as that.

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