Contact Gumroad Customer Service
Gumroad Phone Numbers and Emails
Customer Service Number:
-
(650) 742-3913
Gumroad Email:
Gumroad Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Gumroad Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Gumroad is (650) 742-3913.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 17 seconds.
People call Gumroad mainly because of account, product/ service, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Gumroad Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Gumroad is (650) 742-3913.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 17 seconds.
People call Gumroad mainly because of account, product/ service, payments and charges.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Gumroad is support@gumroad.com.
How to Contact Gumroad Customer Service?
Most Popular Number:
| Total calls: 628 | Issues resolved: 8 | Last call: Feb 12, 2026 |
Contact Information
Gumroad Website:
Gumroad Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
1640 17th St,
San Francisco,
CA 94107, US
Gumroad Customer Service Reviews
Good morning, it's impossible to contact Gumroad. When you send an email, they send you a link to a chat that no one answers.
I have lost purchases worth 400 euros. Please help me..i can seld you transacción bank.
A regards
Subscription completed and no access to my account possible. Therefore I can't cancel the subscription.
I'll wait another 2 days and then report it immediately.
This smells very much like fraud.
How Good is Gumroad's Customer Service?
Summary of Gumroad Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Gumroad?
Payments and Charges Question:
- “Billing issue”
- “Unauthorised transaction money withdrawal”
- “Unauthorized Charge – $53.00 on December 22, 2025 Message: Hello Gumroad Support Team, I noticed a charge on my credit card that I do not recognize and would like your help identifying it. Charge description: GUMROAD* J1 FOR TEACHE Amount: $53.00”
Account Question:
- “Recover product”
- “Can’t access account”
- “Membership”
Product/ Service Question:
- “My product is not downloading”
- “Complaint”
- “Customer can't access ebook”
Request for Information Question:
- “Need help”
- “Payout question”
- “You won't help me”
Shipping and Delivery Question:
- “Not received a plugin I bought”
- “To get the reg number for Typing Mastet”
- “Didn't get a change to add address to order and email is wrong”
Activation/ Cancellation Question:
- “Cancel subscription to watch wildcard game with BEARS PACKERS”
- “Cancelation of unknown account”
- “My bank said the order cleared and I’m still canceled with my subscription”
Refund Question:
- “Refund”
- “Refund money”
- “I did not purchase Gigi extended readings I only purchased dashes extended I want my money back from gigi charged me twice”
Website/ Application Question:
- “Download link not recover after large purchase”
- “Can't download”
- “I downloaded Encuentro en Paris twice because I couldn’t get it to print. Also, I bought the book Spanish, but don’t know how to access it. How does one become a channel sponsor?”
Cards Question:
- “Card problem”
- “Won’t accept my Visa card when ordering music”
- “When I go to update my card it says it isn't charged”
Return/ Replace Question:
- “To correct email on account”
- “Hi, I've lost my e-mail, I don't know what to do, I've spent a lot of money on gum road and I want to change my e-mail, but I don't have time to go to gumroad, minepruker, since my e-mail is blocked”
- “Agents of change”
Staff Question:
- “Unprofessionalism”
Employment Question:
- “1099 Tax document”
Other Question:
- “Joel Bauman sovereign law”
- “Instructions”
- “I was scammed”
Compare Gumroad Customer Service To
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