Contact Gumroad Customer Service
Gumroad Phone Numbers and Emails
Customer Service Number:
-
(650) 742-3913
Gumroad Email:
How to Contact Gumroad Customer Service?
Most Popular Number:
| Total calls: 569 | Issues resolved: 8 | Last call: May 11, 2025 |
Gumroad Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Gumroad Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Gumroad is 6507423913.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 12 seconds.
People call Gumroad mainly because of product/ service, account, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Gumroad Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Gumroad is 6507423913.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 12 seconds.
People call Gumroad mainly because of product/ service, account, payments and charges.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Gumroad is support@gumroad.com. 7% of consumers stated that they received a response by email from the company.
Contact Information
Gumroad Website:
Gumroad Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
1640 17th St,
San Francisco,
CA 94107, US
Gumroad Customer Service Reviews
Good morning, it's impossible to contact Gumroad. When you send an email, they send you a link to a chat that no one answers.
I have lost purchases worth 400 euros. Please help me..i can seld you transacción bank.
A regards
Subscription completed and no access to my account possible. Therefore I can't cancel the subscription.
I'll wait another 2 days and then report it immediately.
This smells very much like fraud.
Hello,
I thought Gumroad was going to be great because the website is so easy to use.
But, I published a book on Gumroad, and when I bought my own book and opened it on the app on my Google phone, I noticed a problem with the list of pages.
There is no way to scroll to the first pages. I can only see the last 16 pages to choose from.
What if a person wants to choose a page from the top of the list.
There is no way to contact the Customer Service at Gumroad.
Also, a few weeks later I tried to open the book as a customer but it is not opening at all.Thank you
How Good is Gumroad's Customer Service?
Summary of Gumroad Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Gumroad?
Payments and Charges Question:
- “Unrecognized charge”
- “I got charged more and didn’t receive my product”
- “Inquiring if gumroad payment gateway available in antigua”
Product/ Service Question:
- “Complaint”
- “Customer can't access ebook”
- “Unable to access content.”
Account Question:
- “Can’t log in”
- “New account email typo”
- “Account issues”
Request for Information Question:
- “Question about my profile”
- “Need help verifying my id”
- “Need assistance”
Shipping and Delivery Question:
- “Not received a plugin I bought”
- “To get the reg number for Typing Mastet”
- “Didn't get a change to add address to order and email is wrong”
Refund Question:
- “Refund”
- “Refund money”
- “I did not purchase Gigi extended readings I only purchased dashes extended I want my money back from gigi charged me twice”
Activation/ Cancellation Question:
- “I need to cancel a subscription”
- “I canceled service”
- “Cancel subscription”
Website/ Application Question:
- “Thought I was purchasing a physical book not a download.”
- “Scammer website”
- “Can't download”
Return/ Replace Question:
- “To correct email on account”
- “Hi, I've lost my e-mail, I don't know what to do, I've spent a lot of money on gum road and I want to change my e-mail, but I don't have time to go to gumroad, minepruker, since my e-mail is blocked”
- “Agents of change”
Cards Question:
- “Won’t accept my Visa card when ordering music”
- “When I go to update my card it says it isn't charged”
- “To make payement your card was not cha”
Staff Question:
- “Unprofessionalism”
Employment Question:
- “1099 Tax document”
Other Question:
- “Losing money”
- “I want my money”
- “Misdealing”
Compare Gumroad Customer Service To
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