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Hello, I have noticed that i made the sale to my customers and i didnt get my fund into my account as i spoke with the customers they said the fund got deducted in thier accounts and here while i tried login into my gumroad account it shows that it has been suspended....
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Anonymous
***ed Customer

They tried the same "... fraud" thing with us; that's the way they steal money! Somebody has to stop this Gumroad scam!

gumroadhelp
gumroadhelp

You even just acknowledged in this post that you were selling services. You can't sell services on Gumroad. We are extremely clear about that.

#1011570
Reply to reviews
I recently bought a tutorial which is a 3 part series with each file having about 2GB in size. Although buying it wasn't that simple. - First gumroad charged me and sent me wrong tutorial, despite of emails they were unable to solve the issue. And somehow then my...
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gumroadhelp
gumroadhelp

All you had to do was reply to your receipt from us and we could've refunded you. -Gumroad Help

#1000260
Reply to reviews
Gumrad is definatly a scam for the seller as their dont give back your cash. so be careful really. I used to sell my product with their website and stole almost 200 usd on my sales. They are fake and don't have any client support. i posted on their facebook and they...
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gumroadhelp
gumroadhelp

The only reason this happens to anyone is if your account is committing fraud or violating our terms of service. You were most likely running stolen credit cards on your produ...

#999551
Reply to reviews
I was considering using Gumroad for my rent or download videos and was referred to them by a friend. Then I found this site: https://gumroad.pissedconsumer.com/ that showed a number of people who were ripped off by Gumroad. There were people who had their accounts shut...
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gumroadhelp
gumroadhelp

You wrote a review on Pissed Consumer because you read reviews on Pissed Consumer? Not sure this counts as a complaint....

Anonymous
trappedguy

You made the right decision. My loss is around 100$ - these idiots refuse to provide any proof - that amount refunded to customers.

#999135
Reply to reviews
I ordered a product from them. It didn't work in their app. I contacted their support (Tiana). They told me there app wasn't working for me, they knew their app was *** and they had no intention of fixing it. Their solution was "sorry".
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gumroadhelp
gumroadhelp

I actually walked you through how to download the file and access it. Sorry if that wasn't helpful enough. Perhaps the next time this thing comes up, I will buy a bus ticket t...

1.0
#985556
Reply to reviews
Gum road people are rude and a bunch of *** hoes specially that one *** tiana that works there talking ***
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gumroadhelp
gumroadhelp

We suspend sellers on Gumroad for various reasons, but primarily: 1) Suspicious sales - your sales were indicative of fraud2) Your account was violating our terms of service3)...

1.0
#984410
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I had bad experience with them. They simply said "purchases were suspicious" on my account & suspended account. They also claim they did refund to customers without giving me any proof. Complete discussion with Support team is here...
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gumroadhelp
gumroadhelp

If your customers are primarily people using stolen credit cards, which is most likely what happened here, then yeah... we're going to refund your sales. And no, we don't owe ...

1.0
I liked
  • Api
I didn't like
  • Lies
  • Platform
  • Rude response
#970096
Reply to reviews
The system keeps charging my credit card even I have cancelled it. The support staff just said they couldn't find my account. That makes no sense as their system can charge me. I created an account again for just in case to see if it relates to my card, but they just...
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gumroadhelp
gumroadhelp

http://help.gumroad.com/11167-buyer-faq/why-do-i-have-a-charge-from-gumroad-on-my-credit-card

1.0
I didn't like
  • Lies
  • Rude response
  • No response
#946319
Reply to reviews
I have not gotten my money in over a year!! Somehow my payout settings unlinked my paypal account + I stopped getting paid. When I contacted them, Prikanya was rude + never actually answered the question that I was asking. After emailing for an entire day just to get...
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#945501
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Haven't been paid in over a month because my chargeback is over 1%. I had to find out myself....they gave no notice. One fraudulent customer screwed me over big time and it's now my problem. Have stopped using Gumroad and requested my account be deleted and I get my...
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2.6
Harare, Mashonaland East
#935740
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