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Gum road people are rude and a bunch of *** hoes specially that one *** tiana that works there talking ***
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gumroadhelp
gumroadhelp

We suspend sellers on Gumroad for various reasons, but primarily: 1) Suspicious sales - your sales were indicative of fraud2) Your account was violating our terms of service3)...

1.0
#984410
Reply to reviews
I had bad experience with them. They simply said "purchases were suspicious" on my account & suspended account. They also claim they did refund to customers without giving me any proof. Complete discussion with Support team is here...
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gumroadhelp
gumroadhelp

If your customers are primarily people using stolen credit cards, which is most likely what happened here, then yeah... we're going to refund your sales. And no, we don't owe ...

1.0
I liked
  • Api
I didn't like
  • Rude response
  • Platform
  • No response
#970096
Reply to reviews
The system keeps charging my credit card even I have cancelled it. The support staff just said they couldn't find my account. That makes no sense as their system can charge me. I created an account again for just in case to see if it relates to my card, but they just...
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gumroadhelp
gumroadhelp

http://help.gumroad.com/11167-buyer-faq/why-do-i-have-a-charge-from-gumroad-on-my-credit-card

1.0
I didn't like
  • Rude response
  • No response
  • Lies
#946319
Reply to reviews
I have not gotten my money in over a year!! Somehow my payout settings unlinked my paypal account + I stopped getting paid. When I contacted them, Prikanya was rude + never actually answered the question that I was asking. After emailing for an entire day just to get...
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#945501
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Haven't been paid in over a month because my chargeback is over 1%. I had to find out myself....they gave no notice. One fraudulent customer screwed me over big time and it's now my problem. Have stopped using Gumroad and requested my account be deleted and I get my...
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2.6
Harare, Mashonaland East
#935740
Reply to reviews
This company is currently refusing to deposit money owed to our account for over two weeks now!! We've forwarded them everything they asked us for and keep playing games with our money.They have no phone support and reply with emails telling you everything but what you...
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Anonymous
Anonymous

Absolutely true. Their customer service is ridiculous. They do not provide any solution whatsoever and are extremely rude, responding in 1 to 3 word single sentences.AND they ...

Anonymous
Anonymous

The website looks good.The payment from customer to website works.BUT they require you to give them your social security number in order for you to retrieve your money? Why is...

#921884
Reply to reviews
The title says it all. The following are my email exchanges with a Gumload representative. --------------------------- To Whom It May Concern: I just tried to log into my Gumroad account and was informed that my account was "suspended." . . . This is really...
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Anonymous
Anonymous

I had same negative issue with gumroad; I bought an item paid through gumroad; I did not recognize the charge at first put in dispute; and later reversed dispute-gumroad sent ...

gumroadhelp
Anonymous

Former GR employee here - It doesn't matter if you have any influence over your customers or not. If your customers are fraudy, then your account is a liability. This is not a...

#836341
Reply to reviews
I found the previous post and its exactly what seem to have happened to my account. It's still live on the web but I can't access it... I sell another product digital and same thing happened few months back. They don't tell you anything and then pouff you can logging...
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gumroadhelp
gumroadhelp

Please email us and we can look into this further. For clarity, your account was suspended either because of: 1) A violation of our Terms of Service - the products you were se...

#833625
Reply to reviews
Took my money for a book. Followed directions. All I have is a picture of the book and an empty file. Total rip off.
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gumroadhelp
gumroadhelp

All you have to do is email support@gumroad.com with problems like this. We would clarify what had gone wrong or put you in touch with the creator of the product. Our email ad...

Lyons, Colorado
#832815
Reply to reviews
*French is my first language When I launched “La Machine à Mixer.com” in 2014, it was in order to get me out of my self-employed bubble and with time, I realized that I could channel my years of experience as a trainer and produce training videos. But how to do it ?...
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Anonymous
Anonymous

I also am a Canadian trying to sell digital books. I have had the runaround from gumroad support. What interface are you using now. I need to switch but do not know what is b...

3.0
#813609
Reply to reviews