Gumroad Reviews

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Reason why my account has been suspended

Gumroad blocked my account stating that my account was suspected to be fishy which was a genuine I created for business issues. I dont know what they meant by fishy. All I can say is that Im not affiliated to any fishy stuff and my account was genuine. Gumroad took the balance in my account for no reason. How
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ID
#2423973 Review #2423973 is a subjective opinion of poster.
Cons
  • Freeze my account
Loss
$577
Preferred solution
Wish to open my account because my account was genuine

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Verified Reviewer
New Reviewer

Delay in my payout

Hi I have been waiting for over two weeks for my Gumroad payout into my Paypal account. I am aware that payouts are done in the following week of a sales week. I made sales three weeks ago and still have not received anything. Please may you guide me with a way forward
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ID
#2422557 Review #2422557 is a subjective opinion of poster.
Preferred solution
Payout to paypal account

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New Reviewer

Never Received Product

I ordered a book on 12/19 that I haven't received! When I call your customer service # it is a non working number for Kaiser Permamente. YOU ARE A SCAM!

User's recommendation: RUN FROM THIS COMPANY.

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ID
#2421978 Review #2421978 is a subjective opinion of poster.
Location
Chandler, Arizona
Loss
$12
Preferred solution
Deliver product or service ordered
New Reviewer

Never received the book I ordered

Ordered "Kid by the Side of the Road" by Juan OSavin back on 12/4/20 . Made 2 inquires over past 2 months and received emails saying it was a problem with the USPS and not to worry my book would be there soon. It's February 15,2021 and still No Book and No way to contact them !!! Phone number doesn't work, email has no contact address. I'm SCREWED! OnD

User's recommendation: Don't do business with GumRoad.

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ID
#2421472 Review #2421472 is a subjective opinion of poster.
Cons
  • Suck
  • No response
  • Are cons
Loss
$13
Preferred solution
Deliver product or service ordered

Help with download.

Good Morning, On February 2nd last, I purchased from you an e copy of Robert Anthony Paliantonios' book "MY FAMILY BUSINESS", and paid via Paypal. On notification, I attempted a couple of times to download the content, not knowing that my I pad was working towards its demise, and it finally gave up the ghost, completely, and I have completely lost all content. For some reason, I cannot locate it on my PC either. Would it be possible, please, to resend this item to me at the same e mail address; ken.barbrobertson@***.com I know that this is a most unusual request, but I am unable to see any other way of retrieving the original. Please, I hope you can help me. Thanks in anicipation.
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ID
#2419602 Review #2419602 is a subjective opinion of poster.
Location
Melbourne, Victoria

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New Reviewer

Lost purchase

On October 20th I purchased a copy of your Hemingway editor app and I used PayPal to pay, but last month my laptop crashed and I had to put it in the shop and have a new hard drive installed when I got my Laptop back my Hemingway editor app which I purchased was not there anymore. Can you send me a link or a new download of the Hemingway editor, the Invoice ID is kxVEHxrnsZYC7wojeGifeA== and I retain a copy of the PalPal receipt in case you need that as well. Look forward to hearing back from you soon. Sincerely Dr, R.S.Phillips

User's recommendation: My Recommendation is that if you have a problem to contact the company and give them at least 48 hours to remedy the situation, in my request to Gumroad I was delighted to receive a response and a remedy in less that 24hrs, they were polite and courteous and more than willing to help me, I am very satisfied.

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ID
#2412314 Review #2412314 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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New Reviewer

Kid by the side of the road book

First I was supposed to get a deal because I bought the e-book, I was only supposed to pay 13 for the hard-copy but was charged 39.00. This was back in October. Second, I never received the hard copy. Could someone help me out.
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ID
#2407779 Review #2407779 is a subjective opinion of poster.
Location
Collinsville, Illinois

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New Reviewer

Cancel a dispute by paypal and now I don't have my product

Hello, I made a purchase of (You recently filed a dispute for your purchase of Session 52 for $ 24.), But now that I cancel my dispute I still cannot access this
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ID
#2407433 Review #2407433 is a subjective opinion of poster.
Loss
$24
Preferred solution
Hola, realice una compra de (You recently filed a dispute for your purchase of Session 52 for $24.) , pero ahora que cancele mi disputa aun no puedo tener acceso a esto

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New Reviewer

I have a closed case in paypal and I don't have my product

I have a closed case in paypal and I don't have my product. I buy with you this "You recently filed a dispute for your purchase of Session 52 for $24. A receipt was sent to blademm17@***.com - please check your Spam folder if you are unable to locate it.""
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ID
#2405599 Review #2405599 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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New Reviewer

Mancato acquisto

Salve, io vorrei capire come mai da diversi giorni non riesco ad acquistare sulla vostra piattaforma, sia con paypal che con carta di credito. Grazie per l'attenzione!
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ID
#2405315 Review #2405315 is a subjective opinion of poster.
Location
Bagheria, Sicily

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New Reviewer

WRONG DISPUTE

Paypal was wrong to charge me for a purchase I made with you, but later I complained about it, but now I can't see what I buy with you this "You recently filed a dispute for your purchase of Session 52 for $24. A receipt was sent to blademm17@***.com please check your Spam folder if you are unable to locate it."
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ID
#2405115 Review #2405115 is a subjective opinion of poster.
Location
Toluca, Mexico
New Reviewer

Purchase I made isn’t on my Gumroad account

Purchase I made isn’t on my Gumroad account
I bought The Ultimate Guide to Ecom Mastery yesterday at 2:06pm. The course hasnt been out on my gumroad. I deleted the app several time. I logged in on several devices and the course is still not there.
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ID
#2403504 Review #2403504 is a subjective opinion of poster.
Loss
$45
Preferred solution
Let the company propose a solution

Problem corrected

I subscribed to a service through Gumroad w 2 different e-mails. I thought I was being overcharged two times. Problem was taken care of but will not subscribe to overseas services, anymore if I am aware of it!

User's recommendation: Do not subscribe to keto e-cookbooks from source you do not know!

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ID
#2398367 Review #2398367 is a subjective opinion of poster.
Location
Hopkinsville, Kentucky

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Verified Reviewer
New Reviewer

Just ordered

I have a question do I receive a book in the mail or only be able to download on my phone. If so I want to cancel my order please.

User's recommendation: Let them know that it’s not going to be a book.

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ID
#2395594 Review #2395594 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Subscription cancellation

I do not subscribe to keto method of eating anymore. I asked gumroad to cancel. The person did. Pissed Consumer Team is a very thorough manner of setting things right. Thank you!

User's recommendation: Use Pissed Consumer Team and don’tsubscribe to same organization w two different emails!

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ID
#2393735 Review #2393735 is a subjective opinion of poster.
Location
Hopkinsville, Kentucky