Gumroad Reviews

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Charges

My book has been preordered and people got the book without them being charged.this needs to be fixed ASAP
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ID
#2439681 Review #2439681 is a subjective opinion of poster.
Location
Washington, District Of Columbia
New Reviewer

Locked out of my account

Im locked out of my account, and Ive made purchases from businesses, and I need to see the material I paid for
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ID
#2439309 Review #2439309 is a subjective opinion of poster.
Location
Lansdale, Pennsylvania
New Reviewer

Did not get my product

Paid for my order months ago but have not received it and cannot get a working phone number to call. I havent got a response from my emails about my order.
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1 comment
#1998188

STILL HAVEN'T RECEIVED A RESPONSE OR MY BOOK!

ID
#2437656 Review #2437656 is a subjective opinion of poster.
Cons
  • Is this legit
  • Customer service
  • Potentially fraudulent business
Loss
$12
Preferred solution
Deliver product or service ordered

No response

Hi, no I havent heard from Gumroad If you are able to chase this query further I would appreciate it. Thank you
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ID
#2437596 Review #2437596 is a subjective opinion of poster.
Location
Auckland, Auckland

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Verified Reviewer
New Reviewer

Resolved: Payout

Update by user Mar 28, 2021

Company fixed the issue and I have been provided with settlement agreement. They contacted me soon afterwards and told me the issue was on paypal's end.

The money was sent a few days later.

Though the same issue happened a few times since. It was resolved in the same way..

Original review posted by user Feb 26, 2021
Hi. For the 2nd week in the row I didn't get my payout. I have 67$ in sales and it still hasn't been deposited to me even though smaller 1-2$ sales have been sent directly to my paypal. Can you tell me what is happening and will the money be sent to me?

User's recommendation: it might be just a problem on their end but if not, stay away from them.

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Resolved
ID
#2435625 Review #2435625 is a subjective opinion of poster.
Location
Belgrade, Belgrade

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Verified Reviewer
New Reviewer

Bought a course and can't access it

My password doesnt work and I tried resetting it many times but it still gives me no link or access to do so
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ID
#2433209 Review #2433209 is a subjective opinion of poster.
Location
Brooklyn, New York

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Verified Reviewer
New Reviewer

No product or answers to correspondence

Ordered a couple books. No further updates. Left 2 emails with no return response. Really wanted the product, but don't see that happening. Want my money back.very poor customer service

User's recommendation: Don’t buy from anything on here.

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ID
#2432147 Review #2432147 is a subjective opinion of poster.
Location
Dallas, Texas
Loss
$39
Preferred solution
Let the company propose a solution

I ordered KID ON THE Side of the road...Juan.on 02/12/2021.

My email was full. I didn't realize this. I have cleared it. Could you please try sending it again? 2/11/2021 Kid on the side of the road. Juan Thank you, Cheri Meyer cherimeyer1151@***.com
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ID
#2431763 Review #2431763 is a subjective opinion of poster.
Location
Cheyenne, Wyoming

Puzzle Generator

I have subscribed for the Powerpoint Puzzle Generator and on the Suduko, the 'Grids by page' box does not work. Subsequently I only get 1 Sudoku puzzle per page. I have Windows 10. How can I get around this problem? kind regards Peter Cain
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ID
#2431733 Review #2431733 is a subjective opinion of poster.
Location
Porto, Porto
New Reviewer

To find out where my orders are at

Ordered Kid by the Side of the Road November 10 2020 received email that they precessed my payment for 10 books but have never received books. Filed grievance with Bank and have still not received email, reimbursement or books. 4 months later

User's recommendation: Do not order from Gum Road.

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ID
#2431087 Review #2431087 is a subjective opinion of poster.
Pros
  • Juan o savin
Cons
  • Took my money
  • Suck
Loss
$125
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Resolved: Order

Update by user Mar 24, 2021

Company fixed the issue and I have been provided with product or service ordered.

Original review posted by user Feb 22, 2021
I just submitted my second email today in regard to the ETA of my order. Did not hear from the first inquiry. Just need an update on when my order will be shipped. Haven't gotten ANY updates since placing order.

User's recommendation: Be weary.

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Resolved
ID
#2430633 Review #2430633 is a subjective opinion of poster.
Location
Dallas, Texas

Very helpful

Gumroad responded to the problem very quickly and were very helpful. My problem was that initially the seller did not send a particular item and that was resolved a while after. So it it all good now.
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ID
#2430619 Review #2430619 is a subjective opinion of poster.
Location
Colchester, England

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Verified Reviewer
New Reviewer

Juan O’Savin Book

Hello I ordered 2 packs of 20 of the book Kid By The Side Of The Road by Juan OSavin. I am seeing many people saying they ordered months ago and they still havent arrived. Is there a delay with this book because the wait is advertised as 3 weeks. Would appreciate some clarity, thank you.
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ID
#2429993 Review #2429993 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Never received link

On 2/9/21 I made a purchased at SIEpodcast.com My credit card was charged instantly but I have yet to receive the link to download the podcasts. All I have is the info from my credit card company. If I dont get a response within 48 hours I will dispute the charges.
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ID
#2429880 Review #2429880 is a subjective opinion of poster.
New Reviewer

Reason why my account has been suspended

Gumroad closed my account and took all the money. My business was a genuine one. Im not affiliated to any form of fishy stuffs. I wish to asked Gumroad to open my account
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ID
#2423980 Review #2423980 is a subjective opinion of poster.
Pros
  • Easy to use interface
Cons
  • Took my money
  • Not answering customer service requests
Loss
$577
Preferred solution
Open my account. They said all the balance was returned to the customers and these customers already took my product.